Customers in the NEM program are automatically placed on a 12-month billing cycle.

Monthly statement: Each month, your Energy Statement shows the amount due for that billing period including monthly minimum delivery charges. The statement also shows a summary of your year-to-date solar charges and credits and how you are tracking towards True-Up.

Annual statement: After 12 months, you’ll receive the final statement of your billing cycle, the True-Up Statement. This statement provides your net energy charges and credits over the entire year and shows any final balance due.

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The electricity that your renewable system generates serves your home’s energy needs and reduces your monthly electric bill. We automatically supply additional power to your home when needed day or night. When your system generates more electricity than your home can use, the surplus energy exports to our electric grid.

California State Assembly Bill 920 allows your electric company to make payments to NEM customers who generate more electricity than they use over their 12-month billing cycle. The compensation received is called Net Surplus Compensation (NSC). The NSC rate is based on a 12-month average of the market rate for energy. The rate is about two to four cents per kilowatt hour (kWh). As an NEM customer, you are enrolled in this program automatically. If you qualify, the NSC you earn appears on your annual NEM True-Up statement.

PLEASE NOTE: Virtual Net Energy Metering (VNEM) works differently than NEM. VNEM applies when you live in multi-unit housing with a common renewable generating system.